Online Visibility and Tracking Dashboard
Our single, intuitive platform offers complete visibility and proactive notifications for easier claims and appeals tracking.
Unemployment Claims’ dashboard:
- Provides field compliance metrics to determine areas of adjustment or process improvements.
- Centralizes work queues for clear visibility and easy access.
- Highlights agency and case due dates, so you don’t miss critical deadlines for responses, hearings or documentation requests.
Unemployment Claims Administration and Appeals
Access expert support for preparation and documentation to help you with claims hearings, resolution and dispute SUI rates.
Our specialized experts and advanced technology help you:
- Contest erroneous claims, with supporting documentation.
- Manage claims and appeals, including preparation of employment and termination data, documentation, and notice responses.
SUI and Unemployment Claims Audits
Audit, analysis and review services help you reduce potential overpayment areas, SUI rates and administrative costs.
Performing SUI and unemployment claims audits help you capture and remedy:
- Issues overlooked in joint account operations.
- Claims documentation improvements for accuracy and timely responses to notices.
- High SUI tax rates with supporting data for disputes.
- Filed unemployment claims for accuracy and potential fraud.
Enhanced SUI Tax Services
Looking for experts to help you address complex unemployment management and SUI tax issues, unique to your industry or organization?
Available SUI tax and unemployment claims enhanced services include:
- Employment tax consulting.
- Unemployment tax planning, including location-based staffing scenarios and SUI rate projections.
- Projections and voluntary contribution analysis — to three levels — to examine what fits best.
- SUI rate notice audits, research and protest preparation.